Meet Juno
Juno walks you through customer discovery, step by step. From getting clear on the problem you're solving to analysing real conversations with potential customers, she makes sure every decision is backed by evidence, not guesswork.
Juno is AI-powered, not a person. For 1:1 expert support, book a call with Dr Chloe Sharp.
CLICK A NUMBER
Readiness
1
Get started / planning
Get Prepared
2
Interview guide + finding people
Get Feedback
3
Complete Stage 2 first to unlock
Talking to customers
Bring It Together
4
Complete your Interview Guide first
Analysis + next steps
☝️ Click a number to explore what each stage involves
1
Readiness
Get started / planning
- Clarify what you already know about your market and the people you want to help
- Define the problem you think you're solving and who you think has it
- Work out what you need to test before you start talking to potential customers
You'll leave with
A clear description of the problem you're solving, who has it, and what you need to find out
Start here
2
Get Prepared
Interview guide + finding the right people
- Get specific about who your ideal customer is based on the problem you've defined
- Research your market: who else is out there and how big the opportunity is
- Plan who you need to talk to and how to reach them
- Build a structured interview guide with questions designed to surface honest answers
You'll leave with
A ready-to-use interview guide and a clear plan for reaching the right people
Start here
3
Get Feedback
Upload, analyse, and improve as you go
- We recommend analysing interviews in batches of 3 to 5. Upload each conversation here and receive AI feedback on your interview style alongside a structured analysis of what the interviews tell you.
- The AI will flag leading questions, missed follow-up opportunities, and areas where your assumptions weren't fully tested, so you can improve with every conversation.
- We can only analyse text-based data: Zoom, Otter, and Teams transcripts (.vtt) or your own written notes (.txt).
- AI analysis can make mistakes. Always apply your own judgement and treat outputs as a guide, not a verdict.
You'll leave with
Per-interview feedback on your technique, plus a structured analysis of each conversation linked to your hypothesis
Attach transcripts or notes via the paperclip icon below. Accepts .vtt (Zoom, Otter, Teams) or plain-text .txt files.
Start here
4
Bring It Together
Upload interviews, get your full analysis
- Start by sharing how your interviews went and what stood out. Your reflections help shape better coaching alongside the data analysis.
- Upload your interview transcripts or notes (.vtt or .txt files, or paste directly). We recommend analysing in batches of 3 to 5.
- Receive a full analysis report: how strong the signals are, what patterns emerged, how your assumptions held up, and a clear verdict on whether to go ahead, stop, or change direction.
- Get ready-to-use evidence for grant applications, investor conversations, product decisions, and marketing.
You'll leave with
A comprehensive analysis with a clear verdict, coaching on your interview technique, and practical evidence for your next steps
Upload transcripts via the paperclip icon or paste notes directly into the chat. Accepts .vtt (Zoom, Otter, Teams) or plain-text .txt files.
Start here